772bd Privacy Policy

1 Information We Collect

772bd collects personal information through several channels — directly from you when you register or use our services, automatically through your use of the platform, and in certain cases from trusted third-party partners. The categories of data we collect are described below.

1.1 Information You Provide Directly

When you create an account, complete identity verification, make deposits or withdrawals, contact support, or participate in promotions on 772bd, you may provide the following categories of personal information:

• Identity Data: Full legal name, date of birth, nationality, and gender;
• Contact Data: Email address, mobile phone number, and residential address (including city, district, and postcode);
• Identification Documents: National Identification Card (NID), passport, or other government-issued identity documents submitted for KYC verification;
• Financial Data: Payment method details including bKash account number, Nagad account number, Rocket account number, bank account details, and transaction records;
• Account Credentials: Username and encrypted password (passwords are never stored in plain text);
• Communication Data: Records of correspondence between you and our support team via email or WhatsApp.

1.2 Information Collected Automatically

When you visit or interact with https://772bd.app, our systems automatically collect certain technical and behavioural data, including:

• Device & Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and language preferences;
• Usage Data: Pages visited, time spent on each page, links clicked, games played, bets placed, session duration, and navigation patterns;
• Transaction Data: Full records of all deposits, withdrawals, bonuses claimed, bets placed, and game outcomes associated with your account;
• Location Data: Approximate geolocation derived from your IP address, used for fraud prevention and jurisdiction compliance.

1.3 Information From Third Parties

In certain circumstances, 772bd may receive personal data about you from third parties, including:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank) confirming transaction status;
• Identity verification and KYC service providers who assist in validating your identity documents;
• Fraud prevention and anti-money laundering (AML) screening services;
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) in connection with your gameplay activity on their platforms as integrated within 772bd.

2 How We Use Your Data

772bd uses the personal data we collect for specific, legitimate purposes directly connected to operating a safe, fair, and compliant online betting platform. We do not use your data for purposes that are incompatible with the reasons for which it was originally collected.

2.1 Marketing Communications

If you have opted in to receive marketing communications, 772bd may contact you by email or WhatsApp with information about promotions, bonuses, seasonal offers (such as Eid, Pohela Boishakh, or BPL season specials), and new features on the platform. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing based on consent before its withdrawal, and it does not affect your ability to continue using your 772bd account.

2.2 Automated Decision-Making

772bd uses automated systems for fraud detection, AML screening, and responsible gaming monitoring. These systems may flag accounts for review or temporarily restrict activity based on behavioural patterns. Where a significant automated decision affects your account, you have the right to request human review of that decision by contacting our support team at [email protected].

3 Legal Basis for Processing

772bd processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely on are as follows:

• Contract Performance: Processing is necessary to fulfil our contractual obligations to you — specifically, to provide the betting and gaming services you have registered to use, to process your deposits and withdrawals, and to manage your account;
• Legal Obligation: Processing is required to comply with legal requirements applicable to our platform, including age verification obligations, KYC/AML regulations, and financial record-keeping requirements;
• Legitimate Interest: Processing is necessary for purposes that represent our legitimate business interests — such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your own data protection rights;
• Consent: Where we rely on consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without consequence to your account status.

4 Data Sharing & Third Parties

772bd does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

4.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These providers are permitted to use your data only for the specific services they provide to 772bd and are required to maintain its confidentiality and security. Categories of service providers include:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank — to process your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your age and identity in compliance with our verification requirements;
• IT Infrastructure Providers: Cloud hosting and database service providers who store platform data on secure, encrypted servers;
• Game Content Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — who receive limited session data necessary to deliver their games within the 772bd platform;
• Fraud Prevention & AML Screening: Third-party services used to screen transactions and accounts for fraud and money laundering indicators.

4.2 Legal Disclosures

772bd may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where we are legally required or permitted to do so. This includes, but is not limited to, disclosures in connection with investigations into fraud, money laundering, underage gambling, or match-fixing. We will inform you of any such disclosure unless prohibited from doing so by law.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of the assets of 772bd, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer via your registered email address, and the successor entity will be required to honour the commitments made in this Privacy Policy.

5 Cookies & Tracking Technologies

772bd uses cookies and similar tracking technologies on https://772bd.app to ensure the platform functions correctly, to maintain your session, and to understand how players use the site so that we can improve it.

5.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit, such as your preferred language, session status, and browsing activity. Cookies do not contain executable code and cannot access other files stored on your device.

5.2 Types of Cookies We Use

5.3 Managing Cookies

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your 772bd account and will significantly impair the functionality of the platform. Disabling functional or analytics cookies will not prevent you from using the core betting and gaming features of 772bd.

6 Data Retention & Storage

772bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law or regulation. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, to comply with AML and financial record-keeping requirements;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required for financial compliance purposes;
• KYC verification documents: Retained for the duration of your account plus five (5) years, or longer if required by applicable law;
• Customer support communications: Retained for three (3) years from the date of the last communication in a given ticket or thread;
• Usage and analytics data: Retained in anonymised or aggregated form indefinitely for platform improvement purposes; individually identifiable usage data retained for up to 24 months;
• Marketing consent records: Retained for as long as you remain opted in, plus three (3) years following withdrawal of consent.

When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, 772bd will securely delete or anonymise it. Deletion is carried out using industry-standard secure erasure methods that prevent recovery of the deleted data.

6.1 Data Storage Location

All personal data collected from 772bd players is stored on secure servers. 772bd implements appropriate technical and organisational safeguards to protect personal data transferred to or stored by our infrastructure and service providers. Where data is processed by third-party providers, those providers are contractually required to maintain equivalent levels of data security.

7 Your Privacy Rights

772bd respects your rights over your personal data. Depending on your circumstances and applicable law, you may have the following rights in relation to the personal data we hold about you:

• Right of Access: You have the right to request a copy of the personal data 772bd holds about you. We will respond to verified access requests within 30 days;
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your account settings after completing your 772bd Login;
• Right to Erasure ("Right to Be Forgotten"): You may request that 772bd delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. Note that this right is subject to overriding legal obligations — for example, we are legally required to retain transaction records and KYC documentation for a minimum of five years even after account closure;
• Right to Restrict Processing: You may request that we limit how we use your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved;
• Right to Data Portability: Where processing is based on your consent or on contract performance, you may request that we provide your personal data in a structured, machine-readable format;
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interest, particularly in relation to direct marketing. If you object to marketing communications, we will cease processing your data for that purpose immediately;
• Rights Related to Automated Decision-Making: As described in Section 2.2, you have the right to request human review of significant automated decisions that affect your account.

To exercise any of the above rights, please contact the 772bd privacy team at [email protected] with the subject line "Privacy Rights Request", including your full name, registered email address, and a description of the right you wish to exercise. We will verify your identity before processing any privacy rights request and will respond within 30 days of receipt.

8 Data Security Measures

772bd takes the security of your personal data seriously and implements a comprehensive set of technical and organisational security measures to protect it against unauthorised access, loss, alteration, or disclosure.

8.1 Technical Safeguards

• 256-bit SSL/TLS Encryption: All data transmitted between your device and https://772bd.app is encrypted using 256-bit SSL/TLS encryption, the same standard used by major banks and financial institutions;
• Password Hashing: Account passwords are stored using industry-standard one-way cryptographic hashing algorithms. Plain-text passwords are never stored or transmitted;
• Secure Payment Processing: Financial transactions are processed through encrypted, tokenised payment gateways. 772bd does not store full payment card numbers or full bKash/Nagad account numbers on its servers;
• Access Controls: Access to personal data is restricted to authorised 772bd personnel on a strict need-to-know basis. All internal access is logged and audited;
• Intrusion Detection: Our infrastructure is monitored 24/7 for suspicious activity, unauthorised access attempts, and security incidents.

8.2 Organisational Safeguards

• All 772bd personnel with access to personal data receive mandatory data protection training;
• Third-party service providers are assessed for security compliance before engagement and are bound by data processing agreements;
• Regular internal reviews of data processing activities and security procedures are conducted;
• A documented incident response procedure is in place to address data breaches promptly and transparently.

8.3 Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, 772bd will notify affected players via their registered email address as promptly as practicable. Notifications will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures 772bd is taking to address it.

9 Policy Updates & Contact

772bd reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via their registered email address and will update the "Last Updated" date at the top of this page. The most current version of this Policy is always available at https://772bd.app/privacy-policy.

Your continued use of the 772bd platform following notification of any changes to this Policy constitutes your acknowledgment of the updated terms. If you do not agree with the revised Policy, you may request closure of your account as described in our Terms & Conditions.

9.1 How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 772bd holds about you, please contact us using the details below. All privacy communications are handled in English.

• Privacy Support Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: "Privacy Rights Request" or "Privacy Enquiry"
• WhatsApp: +880 1700 772 772 (plain text — not a clickable link)
• Response Time: We aim to acknowledge all privacy enquiries within 24 hours and resolve them within 30 days